Contact Us 2018-05-25T16:46:38+00:00

Contact Us

If you are a new or existing Aviso partner or client in need of assistance, please find the appropriate contact information for the service(s) you are using below.

Credential

Credential Client Care

Mon – Fri. 6 am to 5 pm PT
clientcare@credential.com
604.714.3800
Fax 604.714.3801
Toll Free 1.855.714.3800

Main Address

700-1111 West Georgia Street
Vancouver, BC V6E 4T6

Mon – Fri. 6 am to 5 pm PT
clientcare@credential.com
604.714.3900
Fax 604.714.3901
Toll Free 1.855.714.3900

Mon – Fri. 6 am to 5 pm PT
support@credentialdirect.com
604.742.2900
Fax 1.877.742.2901
Toll Free 1.877.742.2900

Qtrade

Qtrade Customer Support

Mon – Fri. 5.30 am to 5 pm PT
info@qtrade.ca
604.605.4199
Fax 604.484.2627
Toll Free 1.877.787.2330

Main Address

1920 – One Bentall Centre
505 Burrard Street, Box 85
Vancouver, BC V7X 1M6

info@qtrade.ca
604.605.4199
Fax 604.484.2627
Toll Free 1.877.787.2330

Mon – Fri. 8 am to 4.30 pm PT
MDDTCustomerSupport@qtrade.ca
Fax 604.484.2627
Toll Free 1.866.474.1965

Mon – Fri. 6 am to 5 pm PT
support@oceanrock.ca
Fax 1.877.286.3116
Toll Free 1.866.924.6767

info@virtualwealth.ca
Toll Free 1.844.622.4500

Mon – Fri. 6 am to 5 pm PT
qamsupport@qtrade.ca
778.328.7572
Fax 778.327.6072
Toll Free 1.877.669.8146

Mon – Fri. 6 am to 5 pm PT
qasupport@qtrade.ca
604.678.6957
Fax 778.331.8960
Toll Free 1.888.678.6957

Mon – Fri. 8 am to 4 pm PT
insurance@qtrade.ca
Fax 604.484.2627
Toll Free 1.877.488.0060

Mon – Fri. 6.30 am to 4.30 pm PT
institutionalservices@qtrade.ca
604.605.4182
Fax 604.622.4577
Toll Free 1.877.669.4004

NEI Investments

NEI Client Services

Mon – Fri. 8.30 am to 8 pm ET
NEIclientservices@neiinvestments.com
416.594.6633
Fax 416.594.3370
Toll Free 1.888.809.3333

Main Address

151 Yonge Street, Suite 1200
Toronto, ON M5C 2W7

Toronto Head Office
151 Yonge Street, Suite 1200
Toronto, ON M5C 2W7
416.594.6633
Fax 416.594.3370
Toll Free 1.888.809.3333
Toll Free Fax 1.888.809.4444

Western Region
505-1111 West Georgia Street
Vancouver, BC V6E 4M3
604.633.0615
Fax 604.633.0619
Toll Free 1.866.888.0615

Quebec and Eastern Region
2410-1800 McGill College Avenue
Montreal, QC H3A 3J6
514.286.3292
Fax 514.286.3489
Toll Free 1.877.906.3332
Toll Free Fax 1.800.254.9332

Attn: Administration for NEI Investments
1 Complexe Desjardins P.O. Box 34
Montreal, QC H5B 1E4
Fax 1.877.814.6115

505-1111 West Georgia Street
Vancouver, BC V6E 4M3
Fax 1.604.683.2538