Privacy at Aviso

We are committed to protecting the privacy of all personal information and data entrusted to us.
Personal information or data means information about an identifiable individual. This includes any factual or subjective information, recorded or not, about an identifiable individual, including information such as your age, name, account number, health or financial information.

Privacy Policy information

Addressing questions and concerns

If you have comments, questions, or concerns, you can contact our Chief Privacy Officer. Our Chief Privacy Officer will investigate your question or concern and endeavour to provide a response within thirty (30) days.

700 – 1111 West Georgia Street,
Vancouver, BC V6E 4T6
Telephone: 1.855.714.3800

If after contacting our Chief Privacy Officer your concern remains unresolved, you may contact the federal Privacy Commissioner at, or the applicable provincial Privacy Commissioner in your province of residence.

Report a privacy breach

A privacy breach is an incident where there has been a loss of, unauthorized access to, or unauthorized disclosure of your personal information. If you have experienced a privacy breach, or suspect your personal information has been compromised, please contact us immediately.


Contact us

If you are unable to find the appropriate contact to address your concern, call our Service Centre at 1-855-714-3800.

We may change this Privacy Policy and Online Digital & Interest-Based Advertising Notice from time to time. Any changes will be posted on our website.